About
FoodTec Solutions Inc. is a leading provider of point-of-sale (POS) solutions for the restaurant industry. Offering integrated tools like online ordering, mobile apps, inventory management and performance analytics, FoodTec helps restaurants streamline operations and boost revenue. With a focus on innovation and reliability, we are a trusted partner for businesses of all sizes.
Job Openings
Java Software Developer
As a Software Developer at FoodTec, you’re not just writing software; you’re enhancing the experience of millions of daily users. This pivotal role empowers you to:
- Engage with highly concurrent, large-scale applications,
- Analyze and define requirements, driving innovation forward,
- Embrace evolving conditions and cutting-edge technologies.
Responsibilities:
- Working with high concurrent and large scale web applications
- Analyzing and defining requirements and participating in the technical designing process
- Maintaining/troubleshooting and extending existing infrastructures
- Delivering clean and tested code
- Being able to easily adapt to new conditions and technologies
Tech Stack and Expertise:
- Core Java (8+)
- Spring
- Relational databases (e.g Oracle)
- Inhouse built ORM
Bonus Points for:
- Spring or related JEE equivalent framework
- ORM usage and good SQL knowledge
- Working with Git as a VCS
- Linux and Windows OS
- Gradle
- Docker
DevOps Engineer
As a DevOps Engineer at FoodTec you should have a strong background in AWS cloud services and DevOps practices to enhance our software development and deployment processes.
Key Responsibilities:
- Develop test plans and test cases.
- Engineer solutions utilizing a range of AWS services, including CloudFormation, EC2, Lambda, Route 53, ECS, and EFS.
- Balance hardware, network, and software layers to create scalable and maintainable solutions
- Monitor server applications, using tools and log files to diagnose and resolve issues.
- Ensure the web and integration services maintain 99.99% availability.
- Proactively anticipate, identify, mitigate, and resolve issues related to client-facing infrastructure.
- Monitor, analyze, and predict trends in system performance, capacity, efficiency, and reliability, and provide recommendations for improvements to meet client SLAs and industry standards.
- Research and propose innovative, automated approaches for system administration and DevOps tasks.
- Deploy and decommission client environments for both multi-tenant and single-tenant hosted applications, adhering to established processes and procedures.
- Practice configuration management, maintaining component inventory and related documentation in accordance with company policies and procedures.
Tech Stack and Expertise:
- Git and GitHub for version control and CI/CD
- Linux and/or Windows virtualization technologies (VMWare, Xen, KVM, Virtual Box).
- Docker – Kubernetes
- Strong understanding of AWS EC2 instance types
- Experience in various aspects of IT and network infrastructure, with a particular emphasis on Load Balancers, Subnets, Gateways, NAT, Bastion servers, SSL Certificates, and DNS.
- Experience with AWS VPC networking and security best practices.
Software QA Engineer
As a QA Engineer at FoodTec, you’re not just testing software; you’re enhancing the experience of millions of daily users. This pivotal role empowers you to:
• Engage with highly concurrent, large-scale applications,
• Analyze and define requirements, driving innovation forward,
• Embrace evolving conditions and cutting-edge technologies.
Tech Stack and Expertise:
• Java
• Spring
• Relational databases (Oracle, Postgres)
• In-house built ORM
Requirements:
• University Degree in Electrical Engineering, Computer Science, Software Engineering or related fields
• Java knowledge
• Analytical thinking
• A passion for learning and conquering challenges
• A knack for troubleshooting and problem-solving
• Stellar team collaboration skills
• Proficiency in verbal and written English
Bonus Points for:
• Spring or related JEE frameworks
• Selenium or similar automation tools
• Basic SQL proficiency
• Version Control Management Systems
• Linux and Windows OS
Nice-to-Haves:
• Performance testing, analysis, and reporting (e.g., JMeter)
• Navigating microservices in a Kubernetes orchestration environment
Technical Support Specialist
Position Overview:
As a Tech Support Analyst, you’ll play a vital role in our 24/7 Tech Support team, assisting our valued customers with software and hardware issues they encounter in their stores. The challenges you’ll tackle span various fields, including networking, hardware, and software, ensuring that your training and knowledge will continuously evolve.
Please Note: This is a 24/7 rotational position, offering additional compensation for bank holidays and night hours.
Rotation Shifts:
• 07:00 – 15:30
• 16:00 – 12:30
• 23:00 – 07:00
Core Responsibilities:
• Engage with customers via calls and emails
• Skillfully diagnose issues by asking targeted questions and extracting essential details
• Develop a comprehensive understanding of the problem and its root causes
• Effectively communicate issue resolutions to customers
• Document cases meticulously in our internal system with clear and concise notes
• Apply your technical prowess to troubleshoot tech support-related problems
• Escalate or transfer cases to other departments as necessary
Qualifications and What You Bring:
• Proficiency in English
• Strong teamwork skills
• An Associate’s Degree or higher in a technology-related field
• Previous experience in restaurant operations and/or restaurant POS systems (a plus)
• Excellent written, verbal, and analytical abilities
• Previous Help Desk experience, including desktop/application support and ticketing systems
• Deep familiarity with Windows Operating Systems (XP, 7, 10) and command-line interfaces
• A foundational understanding of networking concepts (IP Address/Gateway, Router/Modem configuration)
• Flexibility to work nights and weekends
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