About
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, enabling clients to realise value through the provision of operational platforms, data insights, digital experiences, and domain knowledge.
Job Openings
Planning and Performance Analyst, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.
We are looking for passionate Planning and Performance Analyst who will support the Qualco Technology team, undertaking key responsibilities on the effective and efficient monitoring and reporting of the organizational performance against key indicators and business objectives. Above all we are looking for bright, interested and motivated people, keen to take on a technically challenging position working within a team atmosphere.
As a Planning and Performance Analyst you will:
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- Develop complex operational forecasts at multiple levels of aggregation for multiple time horizons as part of a demand planning function;
- Contribute on the creation of the annual business plan and the 3-5 years business plan;
- Monitor performance against Budget for the Business Unit and for each business line separately;
- Prepare and present analysis linking financial and operational data;
- Investigate potential variances and recommend corrective actions where necessary;
- Deliver and continuously improve the way we monitor and report performance working closely with colleagues across the organization to meet the reporting needs of the organization
Requirements
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- At minimum three (3) years of experience in business planning, performance monitoring & reporting;
- Business Administration, Finance, Statistics degree or equivalent. MBA will be considered a plus;
- Advanced MS Office skills (Outlook, Word, PowerPoint and Excel in particular). Knowledge of tools like Power BI or Excel Power Query will be considered a plus;
- Experience in establishing and developing performance monitoring tools and reports for different audiences;
- Strong written and oral communication skills, with excellent attention to detail. Ability to interpret, disseminate and present information to a variety of internal and external audiences in a way that informs and influences their decision making; Outstanding organizational, attention to detail, problem-solving, and time management skills;
- Strong sense of discretion, accountability, and time management skills.
Benefits
On top of challenging work and a competitive salary, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity and expression, age, ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Scrum Master, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
We are looking for a Scrum Master to act as the “servant leader”, to coordinate activities, to ensure program/projects goals are accomplished on time, leveraging Agile delivery methodologies.
The ideal candidate will be able to collaborate with cross-functional teams and demonstrate strong leadership abilities.
As part of our team, you will:
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- Coach people on Scrum Framework and principles
- Improve the scrum process and install changes to increase the efficiency and effectiveness of the team.
- Coordinate the development of sprints effectively and efficiently from planning to execution
- Proactively recognize, raise, and eliminate obstacles that prevent team from achieving sprint and release goals
- Assist the team discussions and conflict resolution
- Assist Product Owner with workload and user stories prioritization
- Adjust deliverable expectations in accordance with changes in scope and release plans
- Produce the necessary Scrum Artifacts (product backlog, sprint backlog, increment backlog) to provide the key information to the Scrum team members and Stakeholders regarding how the product is developed and activities to be done, and what activities are being planned in the project.
- Reporting on overall delivery status to program leadership and stakeholders
- Act as a liaison between the team, stakeholders, and even other Scrum Masters to ensure that the team’s efforts align with the organization’s goals
Requirements
To be considered you must have:
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- A very good educational background, preferably in the fields of computer science or engineering;
- 5+ years of experience as Scrum Master, Agile Lead or Product Owner
- Scrum Master Certification will be considered as a plus
- Experience working with Cloud Infrastructure (particularly MS Azure and/or Google)
- Self-confident, strong problem solving, proactive mindset
- Great communicative and collaborative skills including facilitation of events, coaching people on Scrum principles, conflict resolution, continual improvement
- Ability to work with and communicate to a variety of audiences, executive-level/peer-to-peer/ subordinate/ technical and non-technical etc
- Firm command of the English language and excellent verbal and written communication skills; and
Benefits
On top of challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile and data plan
🏢 Modern facilities, free coffee and beverages, indoor parking, and company bus
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG and volunteering activities
Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Sales Support Coordinator, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.
We are Looking for a Sales Support Coordinator to join our team and be the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
Responsibilities
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- Prepare and send financial proposals to customers;
- Prepare and send invoices to customers. Monitor the invoicing process and assist with collection efforts;
- Create and maintain sales contracts and agreements;
- Generate regularly scheduled reports;
- Maintain department records, including spreadsheets and databases that track suppliers, sales and customers (CRM, Navision etc.);
- Store and sort various documents and financial data in electronic format;
- Schedule appointments & team meetings. Keep meeting minutes and prepare presentations;
- Ensure adherence to office policies and procedures;
- Liaise with other departments to ensure sales queries, and deliveries are handled efficiently; and
- Prepare Projects Invoicing Plans and collaborate with Accounting Department.
Requirements
-
- 5+ years proven experience in relevant role or in other administrative positions will be considered a plus;
- Experience in MS Dynamics CRM will be an asset;
- Outstanding organizational and problem solving skills;
- Ability to multitask and prioritize workload;
- A team player with high level of dedication;
- BSc/BA in business administration or relevant field; certification in sales will be an asset; and
- Firm command of the English language, oral and written communication skills.
Benefits
On top of challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile and data plan
🏢 Modern facilities, free coffee and beverages, indoor parking, and company bus
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG and volunteering activities
Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Remuneration & HR Operations Assistant, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.
As a Remuneration & HR Operations Assistant your call is to implement our People strategy, to ensure people’s readiness to face today’s business goals and future challenges. You will report to the Remuneration & HR Operations Manager.
Specifically, you will:
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- Participate in the pre-boarding and the onboarding process;
- Monitor and data entry to HR systems;
- Execute HR reports;
- Ensure & maintain legal compliance and updates (GDPR, labor law);
- Drive the HR Operations processes (ERGANI & ERGANI II); and
- Participate in various HR projects/programs.
Requirements
To be considered you must have:
- BSc/ MSc in Human Resources or relevant field;
- Experience up to 1 year;
- Excellent MS Office skills (Excel, PowerPoint etc.);
- Excellent verbal and written communication & presentation skills on both Greek & English language;
- Excellent organizational, multi – tasking and time management skills;
- Creative mindset and proactive problem solving skills;
- Experienced with HR metrics;
- A positive, “can do” attitude.
Nice to have
- Previous experience with HR Systems (BambooHR, Workable).
Benefits
On top of challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile and data plan
🏢 Modern facilities, free coffee and beverages, indoor parking, and company bus
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG and volunteering activities
Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Project Manager, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
We are looking for an experienced Project Manager to join our Project Management team in Athens. The successful candidate will take on the management of key clients’ projects with the goal of delivering every project on time, within budget and within scope, while building positive long-term relationships with our clients.
Responsibilities
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- Manage complex projects and coordinate project teams, to deliver and ensure quality throughout the project;
- Define scope and expected deliverables, align stakeholders and influence decision processes, determine success metrics, and track against milestones;
- Manage changes to the project scope, schedule, and costs;
- Monitor risks proactively, drive prioritization, balance business needs versus constraints. and take mitigation actions and contingency planning; and
- Develop effective presentations and project update materials to communicate project status to key stakeholders (C level & Technical resources).
Requirements
-
- A very good educational background, preferably in the fields of computer science or engineering;
- 5+ years of experience in a Project Management role in software application projects, preferably in the Banking, or Finance sectors;
- PMP or Prince II certification;
- Excellent client facing, analytical and problem solving skills;
- Solid organizational skills, attention to detail and multi-tasking skills;
- Excellent teamwork skills to coordinate virtual teams;
- Ability to work under tight deadlines while being flexible and responding to change;
- Firm command of the English language and excellent verbal and written communication skills; and
- Italian, Spanish and/ or French would be considered as a plus.
Benefits
On top of a challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor🏝️ Flexible working model
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity, expression, age ethnicity, or disability make no difference in Qualco Group. We want to attract, develop, promote, and retain the best people based on their abilities and behavior.
Business Consultant, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.
We are currently looking for a Business Consultant to join our team. As a member of this team you will focus on supporting group level strategy projects and initiatives.
The role is responsible for:
-
- Support the Innovation Office in organizing and executing strategic business projects;
- Support business analysis and requirements gathering and documentation;
- Structure ambiguous problems and orchestrate people to solve them;
- Assist and contribute to identifying the best solution, offering business consulting to increase the impact of project implementation and strategic exposure;
- Work effectively with diverse teams to come up with the best solution;
- Manage programs and projects across different units of the organization;
- Gather and identify risks along with several stakeholders, and facilitate the preparation of response plan;
- Act as a focal point between different departments within the company and relevant third parties;
- Ensure project compliance, run risk analysis assessment for specific projects and monitor the agreed response plan;
- Define, design and develop business processes in cooperation with relevant business owners;
- Assist in performance improvement in various functions of the organization.
Requirements
-
- A very good educational background, preferably a Bachelor’s degree in Business, Engineering, Operational Research, Finance, Economics, or any other related field;
- MBA will be considered as an extra asset;
- Minimum 3 years of relevant experience in business consulting, project management and business process improvement in strategic projects;
- Project management experience and certification;
- Strong analytical, problem solving, critical thinking and organizational skills;
- Ability to understand the business perspective and challenge status quo when needed;
- Excellent communication, presentation skills and interpersonal abilities, in addition to business acumen;
- Highly motivated, attention to detail and high level of ownership;
- Strong computer skills including Microsoft Office Suite ;
- Fluency in English and Greek.
Benefits
On top of a challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity, expression, age ethnicity, or disability make no difference in Qualco Group. We want to attract, develop, promote, and retain the best people based on their abilities and behavior.
Data Scientist, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
We are looking for critical thinkers, problem solvers and motivated individuals, who are willing to tackle diverse, complicated data sets. You will employ your mathematical, computer, and quantitative analysis skills to develop solutions to complex data problems. As a Data Scientist your responsibilities will include:
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- Exploratory data analysis and exploratory model-fitting to reveal data features of interest;
- Machine-learned predictive modelling activities/ concepts;
- Construction of usable data sets from multiple sources to meet customer needs;
- Identifying and analysing anomalous data (including metadata);
- Developing conceptual design and models to address project requirements;
- Developing qualitative and quantitative methods for characterizing datasets in various states;
- Performing analytic modelling, scripting, and/or programming;
- Working collaboratively and iteratively throughout the data-science lifecycle;
- Designing and developing analytics and techniques for analysis;
- Analysing data using mathematical and statistical methods;
- Evaluating, documenting, and communicating research processes, analyses, and results to customers, peers, and leadership;
- Creating interpretable visualizations.
Requirements
-
- Degree in Mathematics, Statistics, Machine Learning, Data Science, Operations Research, Computer Science, Engineering, or Physics. Postgraduate qualifications in relevant areas are highly desirable;
- Relevant experience in one or more of the following: designing/implementing machine learning, data mining, advanced analytical algorithms, data science, advanced statistical analysis, artificial intelligence;
- Proven experience in deep learning (in particular in the areas of computer vision, image processing, object detection in static and live streaming videos, images and feeds);
- Tenacity, integrity, persistence, and willingness to learn;
- Ability to solve complex problems;
- Use of critical thinking and reasoning to make analytic determinations;
- Ability to work effectively in a collaborative environment;
- Strong communications skills to both technical and non-technical audiences;
- Programming experience in Matlab and/or Python or other similar computer language;
- Familiarity with the Matlab Statistics and Machine Learning and Deep Learning toolboxes;
- Knowledge of SQL;
- Fluency in Greek & English, spoken and written.
Benefits
On top of a challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity, expression, age ethnicity, or disability make no difference in Qualco Group. We want to attract, develop, promote, and retain the best people based on their abilities and behavior.
Engagement Manager, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
We are looking for a passionate leader who brings technology innovation, facilitation skills, and an entrepreneur mindset to help us grow. As an Engagement Manager you will act as a program leader delivering short term and long-term projects. You will lead the day-to-day execution of a client project while guiding and developing individual team members. You will ensure that recommendations are correct, practical, sensible, relevant and cohesive. It’s a role that demands thought leadership at the strategic level – and command of all the technical and operational details of execution. You will make an important contribution to the analysis, design, and implementation of business performance approaches, developing tailor-made solutions and working closely with clients to ensure positive impact and sustainable results. Your role will encounter the following tasks:
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- Lead consulting engagements with clients from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
- Manage all aspects of project and solution delivery.
- Lead and manage the implementation project team.
- Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.
- Providing advice and leadership to deliver long term, valuable strategic consulting & technical solutions that address complex client issues and help them optimize their performance. Being accountable for large-scale, multi-country technology implementations.
- Strong organizational and analytical skills.
- Facilitate Qualco’s Innovation engagement opportunities and help shape value propositions, project proposals, and engagement roadmaps, Advisory sessions, Proof of Concepts, Prototypes, Pilots.
- Providing specific technical expertise and developing awareness of technology solutions and how they can be utilized in client scenarios. Acting as a subject matter expert in your area of responsibility.
- Providing technical project management oversight. Designing and structuring client reports and presentations.
- Establishing Qualco’s credibility as a provider of commercial enterprise-wide technology solutions.
- Developing and elevating new business opportunities and potential growth areas within technology solutions. Ensuring financial performance of assigned customer segment for all technology solutions.
- Coaching and mentoring team members.
- Contributing to driving technical thought leadership.
Requirements
-
- A bachelor’s degree or equivalent, preferably in Information Technology and a proven background in consulting and project management.
- Minimum of 6 – 10 years of relevant experience.
- Knowledge in key industries, such as Banking, Energy, Retail etc.
- Strong background in strategic problem solving with demonstrable analytical skills.
- Familiarity with AI & Analytics.
- Experience in automation and RPA technologies.
- Strong organizational and analytical skills.
- Outstanding written and verbal communication skills in both formal and informal settings.
- Excellent knowledge of MS Office.
- Fluent in English and Greek, both written & spoken.
- Know how to take the initiative, seeking out opportunities to learn new skills and put the ones you’ve already got to good use.
- Are not just intelligent, but creative too: ready to come up with novel ideas to solve our clients’ biggest problems.
- Have an aptitude for analytical work, like detecting clues in massive data sets or drilling down and identifying the key issues in a hugely complex challenge.
- Willingness to work fluidly and respectfully with our incredibly talented team.
- Excellent team player Teamwork and with great cooperation skiils.
Benefits
On top of a challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity, expression, age ethnicity, or disability make no difference in Qualco Group. We want to attract, develop, promote, and retain the best people based on their abilities and behavior.
Service Delivery Expert, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
We are looking for a Service Delivery Expert who will:
-
- Responsible for correct and effective ticket resolution within established SLAs with both internal and external vendors;
- Major incidents communication hub between involved parties;
- Maintaining and improving service levels;
- Suggesting improvements for high productivity with a strong focus service SLA’s;
- Ensure team follows best practices and maintain service level agreements;
- Handling complaints or concerns;
- Plan, coordinate and supervise procedures mapping and implementation based on SLA’s;
- Work with the Service Desk Manager to coordinate daily tasks;
- Develop problem management and service improvement plans;
- Build and maintain relationship between involved parties;
- Serve as a point of contact for internal and externally procedures follow-up;
- Auditing work and service delivery to ensure the company’s high standards, efficiency, and productivity goals are met;
- Identify – document and resolve any gaps within the processes and continuously improve the way the Service Desk delivers its service;
- Prepare presentations for demonstrating results to the customer and suggest service improvements.
Requirements
-
- Bachelor’s degree;
- 3 Years’ experience in same or similar position;
- Previous Service Desk and management experience may be advantageous;
- Service Level Agreement (SLA) knowledge;
- Excellent verbal and written communication skills;
- Prioritization & Time Management;
- Excellent problem determination, analytical and resolution skills;
- The ability to work under pressure and handle stress;
- Awareness of industry’s latest technology trends and applications;
- ITIL qualification (Foundation certificate);
- Help Desk certifications preferred.
Benefits
On top of a challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity, expression, age ethnicity, or disability make no difference in Qualco Group. We want to attract, develop, promote, and retain the best people based on their abilities and behavior.
Software Support Engineer, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
We are looking for an experienced, self- motivated engineer to join our Technical Support & DevOps Team and provide high quality solutions/support to our rapidly growing client base.
The successful candidate will be working closely with our Service Management and Software Development teams to improve customer experience, provide effective integration and service request solutions as well as identify and timely resolve issues of our clients.
Responsibilities
-
- Understand clients’ installations and processes;
- Design procedures for system troubleshooting and maintenance;
- Build tools/queries to fulfil customer service requests and improve customer experience;
- Investigate and identify root cause concerning reported customer incidents; Perform service restoration actions when possible;
- Take part in the investigation and Problem Management processes – during the support & maintenance phases – by implementing bug fixes, upgrades and enhancements to our existing clients;
- Provide second level support for Qualco software services; and
- Develop/Update internal Monitoring Tools.
Requirements
-
- Degree in Computer Science or a relevant field of study;
- Work experience as a DevOps/Support Engineer or similar software engineering role;
- Experience in NET Framework, C#, databases and SQL;
- Microsoft ETL tools and IIS knowledge will be highly appreciated;
- Strong analytical and problem-solving skills;
- High level of ownership and attention to detail;
- Team Spirit and passion for results;
- Client facing with good verbal and written communication and interpersonal skill; and
- Firm command of the English language.
Benefits
On top of challenging work and a competitive salary, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity and expression, age, ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Mergers & Acquisitions Head, Athens
Athens, Attiki, Greece
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
We are looking for an experienced Mergers & Acquisitions Head who will support us across:
Leading the Qualco Group M&A team and overseeing the M&A process from Strategy, to deal origination to post deal support and integration:
- M&A strategy definition in tandem with Qualco Group Strategy team as part of the overall strategic planning cycle;
- Deal origination, including assessment of the potential prospects and their relevance to Qualco’s strategy;
- End to end deal execution process of M&A transactions;
- Post deal management and oversight ensuring successful integration and achievement of business plan targets and objectives in collaboration with business sponsors.
Key responsibilities
-
- Managing and growing Qualco Group M&A team;
- Support the definition of Qualco Group’s M&A strategy as part of the overall strategic planning process;
- Overseeing the origination of acquisition targets including research, filtering, and presentation of suitable targets to Qualco’s management team;
- Overseeing the design, build and management of detailed forecast and valuation models including scenario analysis, discounted cash flow, and assessment of financial impact for contemplated M&A transactions;
- Supervising the drafting of various deal documents, including offer letters, board presentations, transaction approval papers;
- Act as a focal point during the due diligence process, including management of advisers, maintaining questions log and ensuring identified risks are addressed;
- Interact and build relationships with a wide range of internal and external stakeholders and drive the transaction process;
- Manage and evaluate all data, ensure accuracy and recommend appropriate solution;
- Develop and review various finance and operational processes for all acquisitions and mergers;
- Define an oversight framework and work together with Qualco business sponsors to successfully manage the integration of acquired targets.
Requirements
- A very good educational background, preferably a Bachelor’s degree in Business, Accounting, Finance, Economics, or any other related field;
- CFA or MSc in Finance/Economics;
- MBA from top national / international school;
- 10+ years of relevant experience in M&A execution, consulting, Private Equity;
- Capability to negotiate financial deals along with the ability to make wise decisions coupled with a keen eye for detail;
- Thorough understanding of accounts, market research and negotiation strategies;
- Excellent communication and presentation skills;
- Strong interpersonal abilities, in addition to business acumen;
- Ability to built and manage a high performing, agile team working with multiple internal and external stakeholders.
Benefits
On top of challenging work and a competitive salary, we are offering:
- Private health insurance plan
- Mobile telephony and data plan
- Modern facilities and pleasant working environment
- Free coffee and beverages
- Educational expenses for courses, certifications and books
Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behaviour.
Business Analyst, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
We are currently looking for a Business Analyst to join our team. As a member of this team you will focus on supporting commercial, technical projects and initiatives, in the IT areas of CRM and Integration. Your role will focus on the delivery of client engagements, by understanding clients’ objectives, aligning your work to these objectives and setting personal priorities, liaising with others across all lines of business and taking accountability for own and team results.
Qualifications:
-
- Communication skills: Understand clients’ needs and their business flows (e.g. Banks), via business analysis and convert them into functional requirements i.e. acting as the “translator” between business and technical teams. Acts as a bridge between technical and business aspects both for the client and the firm and analyze the needs of large systems and breaking them down into smaller manageable parts.
- Synthesize clear takeaways from complex information into clear takeaways and recommendations using both qualitative and quantitative methods.
- Own and develop trusted relationship with associated areas within the organization.
- Update documentation framework by drafting processes, user manuals, policies and all documents accompanying IT as well as non-IT initiatives.
- Evaluate current operating models and design new ones in accordance with clients strategic objectives.
- Coordinate with Product Managers and/or third parties to analyze business requirements communicating the proposed approach to the respective division managers.
- Ensure business integrity in terms of what has been built is aligned with the new business requirements so that the proposed solution has consistency with what the company already has built and what it stands for.
- Work with and facilitate cross-functional teams to ensure that client’s business goals are addressed through IT as well as non-IT initiatives.
- Coordinate with stakeholders of the respective divisions to understand new business requirements or change requests and provide feedback on possible solutions for implementation with the associated risks.
Requirements
- University Degree in Business or Software Development Field.
- Master’s Degree in Business Administration, Finance or Information Technology will be considered a plus.
- Familiarity with various operating systems/languages and databases as well as understanding of IT strategic solutions.
-
- Minimum of 2-4 years in IT projects preferably in the Financial Services/Banking.
- Experience as a consultant and/or in projects related to Loans products will be considered as an asset.
- Experience in business process design and understanding of applications with preference in CRM, ERP, RPA and BPM.
- Produce high quality work products (such as user requirements, functional specifications, user stories, user manuals, UAT scenarios).
- Software Development Process experience will be considered a plus.
- Strong analytical and problem-solving skills with the ability to collect, organize, analyze, and disseminate significant amounts of information.
- Well organized, self-driven, flexible and able to work in a high-volume, fast-paced, and deadline-driven environment.
- Passion to work in a multidisciplinary teams and projects.
- Creativity and analytical thinking to solve complex problems.
- Self-motivation for continued learning and development.
- Commitment to providing excellent quality work and building client relationships.
- Outstanding written and verbal communication skills in both formal and informal settings.
- Excellent knowledge of MS Office.
- Fluent in English and Greek, both written & spoken.
Benefits
On top of a challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity, expression, age ethnicity, or disability make no difference in Qualco Group. We want to attract, develop, promote, and retain the best people based on their abilities and behavior.
DevOps Engineer, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.
We are looking for passionate DevOps Engineer with a broad range of technical knowledge to join our DevOps team that consists of full stack developers utilizing a variety of Java and Angular technologies. Above all we are looking for bright, interested, and motivated people, keen to take on a technically a challenging position working within a team atmosphere.
Responsibilities:
-
- Administrate and maintain and optimize functions of the delivered software solutions;
- Effectively troubleshoot and restore server services and network interfaces, that at necessary for the service offering;
- Develop and document software to support our test automation infrastructure for our JAVA and angular applications;
- Develop and document software to support our build and release DevOps pipelines;
- Participating in all phases of the development life cycle, automating everything that can be automated;
- Designing and implementing integration solutions in an ecosystem of disparate software products Implementing security and data protection mechanisms;
- Contributing to application strategy and planning, and;
- Staying up to date with emerging technologies and formulating concepts and ideas for additional products, tools, and services to be provided Design / develop integration interfaces.
Requirements
-
- BSc in Computer Science, Network Engineering or Electronic Engineering;
- 2+ years of professional experience as a DevOps Engineer;
- Proficient understanding of code versioning tools, such as Git and code branching practices;
- Experience in web frameworks, ideally Java;
- Familiar with container tools, such as Docker and good understanding of Kubernetes and Kubernetes’ tools ecosystem;
- Experience with configuration of at least one major web server, e.g., Nginx, Apache Http;
- Experience in working with the Atlassian suite of tools (JIRA, Bitbucket, Bamboo, Confluence) will be considered a plus;
- Knowledge in designing, building, and working with Continuous Integration and Delivery (CI/CD) Pipelines;
- Proven expertise with at least one cloud hosting platform (ex: AWS, GCP, Azure);
- Familiar with agile methodologies and experience in estimation and time management;
- Ability to work efficiently both on own initiative and within a team;
- Experience with Source Code management (GIT);
- Good knowledge of Oracle;
- Basic knowledge of Angular 2+ and TypeScript;
- Working experience with continuous integration practices and tools will be considered a plus;
- Working experience with RedGate tools will be considered a plus;
- Be self-motivated and demonstrate initiative, and;
- Excellent written and verbal communication skills in English.
Benefits
On top of challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile and data plan
🏢 Modern facilities, free coffee and beverages, indoor parking, and company bus
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG and volunteering activities
Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Quality Assurance Engineer, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
We are looking for a Quality Assurance Engineer to join a new Product development team, which is integrated within the Engineering Division, and ensure that we deliver strong and reliable solutions to our clients. We welcome self-motivated, detail oriented and enthusiastic testers, passionate about quality, thus focused to deadlines and customers.
Responsibilities:
-
- Participate actively in scrum ceremonies to estimate, prioritize and plan test activities;
- Review user stories and acceptance criteria in order to develop effective test plans in collaboration with the development team;
- Ensure business requirements testability by reviewing specifications and technical design documents;
- Prepare detailed Test Cases and execute manual testing to verify functional and non-functional business requirements and confirm that system meets customer expectations.
- Design and implement automation scripts to cover functional and regression scenarios
- Execute the automated test suite and review test results
- Communicate own progress and escalate issues in a timely manner;
- Record, follow-up and close identified defects when resolved;
- Maintain test documentation including test cases, scripts, and manuals;
- Support customer User Acceptance Testing (Issues tracking, resolution and re-testing);
- Contribute to our On Time/On Budget/On Quality success story!
Requirements
-
- Have a relevant B.Sc./B.A. degree;
- +3 years of experience in Quality Assurance and in software manual testing;
- Experience in working with Selenium, Webdriver, Jenkins CI is considered a plus;
- Demonstrated experience with black box testing techniques;
- Ability to effectively prioritize and execute tasks in a high-pressure environment;
- Desire to grow in areas of expertise as needed by the evolving needs and goals of the company;
- Possess a firm command of both the Greek and English language (oral and written); and
- Have a working experience in Jira/ (Or willing to gain).
Benefits
On top of challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile and data plan
🏢 Modern facilities, free coffee and beverages, indoor parking, and company bus
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG and volunteering activities
Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Senior Engagement Manager, Athens
Athens, Attiki, Greece (On-site)
About the job
Description
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
We are looking for a passionate leader who brings technology innovation, facilitation skills, and an entrepreneur mindset to help us grow. As an Engagement Manager you will act as a program leader delivering short term and long-term projects. You will lead the day-to-day execution of a client project while guiding and developing individual team members. You will ensure that recommendations are correct, practical, sensible, relevant and cohesive. It’s a role that demands thought leadership at the strategic level – and command of all the technical and operational details of execution. You will make an important contribution to the analysis, design, and implementation of business performance approaches, developing tailor-made solutions and working closely with clients to ensure positive impact and sustainable results. As part of the role evolution, you would be responsible for running end to end business that would evolve into separate business units and / or stand alone incorporated entities. The team is currently focusing on developing solutions along the Digital Twin concept within the Maritime / Shipping industry, creating end to end platforms connecting the physical to the digital world (IOT, Advanced Analytics, AI, BI) as well as real estate / proptech ecosystems to be delivered across the B2B2C continuum.
Your role will encounter the following tasks:
-
- Develop and lead client relationships;
- Identify opportunities to engage in holistic solutioning with client teams, identify business opportunities, qualify and quantify potential outcomes and define required internal and external resource ecosystem to deliver on these opportunities;
- Lead consulting engagements with clients from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes;
- Manage all aspects of project management, project financials and solution delivery;
- Lead and manage the implementation project team;
- Drive the continuous improvements of our implementation methodology and service offerings based on client experiences;
- Providing advice and leadership to deliver long term, valuable strategic consulting & technical solutions that address complex client issues and help them optimize their performance. Being accountable for large-scale, multi-country technology implementations;
- Facilitate Qualco’s Innovation engagement opportunities and help shape value propositions, project proposals, and engagement roadmaps, Advisory sessions, Proof of Concepts, Prototypes, Pilots;
- Providing specific technical expertise and developing awareness of technology solutions and how they can be utilized in client scenarios. Acting as a subject matter expert in your area of responsibility;
- Developing and elevating new business opportunities and potential growth areas within business relevant solutions. Ensuring financial performance of assigned customer segment for all technology solutions;
- Coaching and mentoring team members; and
- Contributing to driving technical thought leadership.
Requirements
To be considered you must have:
-
- A bachelor’s degree or equivalent, preferably in Information Technology and a proven background in consulting and project management;
- Minimum of 6 – 10 years of relevant experience;
- Knowledge in key industries, such as Financial Institutions, Maritime / Shipping, Telecoms, Real Estate operations;
- Strong background in strategic problem solving with demonstrable analytical skills;
- Strong organizational and analytical skills;
- Outstanding written and verbal communication skills in both formal and informal settings;
- Excellent knowledge of MS Office;
- Fluent in English and Greek, both written & spoken;
- Know how to take the initiative, seeking out opportunities to learn new skills and put the ones you’ve already got to good use;
- Are not just intelligent, but creative too: ready to come up with novel ideas to solve our clients’ biggest problems;
- Have an aptitude for analytical work, like detecting clues in massive data sets or drilling down and identifying the key issues in a hugely complex challenge;
- Willingness to work fluidly and respectfully with our incredibly talented team; and
- Excellent team player Teamwork and with great cooperation skills.
Benefits
On top of a challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity, expression, age ethnicity, or disability make no difference in Qualco Group. We want to attract, develop, promote, and retain the best people based on their abilities and behavior.
Infrastructure Architect, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.
Reporting to the Senior IT Director the Infrastructure Architect will work alongside different business leaders and units to design solutions that achieve business goals while also working within existing and/or legacy systems.
Responsibilities:
-
- Design, review, and co-ordinate integration of infrastructure for new and existing systems;
- Liaise and co-ordinate with the teams providing infrastructure services & support both internally & externally;
- Maintain a full map of the infrastructure in use within the Qualco Group of companies;
- Analyse existing systems to ensure security and efficiency;
- Recommend improvements or alternative technologies to better meet business needs;
- Manage and lead the Network Engineer role.
Requirements
- 2 years experience in the role of Infrastructure Architect or similar role;
- 5 years wider experience working in an IT role;
- Experience specifying environments within MS Azure;
- Good understanding of Microsoft Technology;
- Strong analytical and problem-solving skills;
- Excellent written and verbal communication skills in Greek & English;
- Team Leadership Skills;
- Strong Interpersonal/collaboration/teamwork skills.
Benefits
On top of a challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity, expression, age ethnicity, or disability make no difference in Qualco Group. We want to attract, develop, promote, and retain the best people based on their abilities and behavior.
Building Maintenance Associate, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.
We are looking for a Building Maintenance Associate reporting to the Facilities Manager, to assist in delivering a high-quality facilities management service. The ideal candidate will be required to ensure compliance, conduct inspections / checks / testing, and supervise repair and maintenance works at the buildings under the management of the Facilities Team. Moreover, he/she will be the contact person and the administrator for keeping records for all maintenance, repairs, incidents, malfunctions and operations performed to company’s facilities, informing on time for actions and procedures to be followed in order to meet government & environmental regulations, health, safety & security standards, the needs of the organization and its employees.
Responsibilities:
-
- Support the Facilities Management Team to ensure compliance with all regulations and legislative responsibilities;
- Keep track and support the Facilities Management Team at new building projects, renovations, or refurbishments;
- Carry out inspections to ensure the general upkeep and maintenance of the premises;
- Keep analytical records for all upcoming and performed building maintenances, security systems operations and changes;
- Tracks, monitors, and controls all documentation from preventative maintenance procedures and schedules performed in buildings and equipment;
- Keep event calendar and track changes as result of facilities inspections;
- Monitor works performed by contractors, prepares estimations/budget of labor and material costs, contacts external contractors assisting team’s needs achieve timetable and making arrangements for major repairs and maintenance work;
- Maintain list of Controls and damage resolutions of facilities to ensure that they are in perfect condition;
- Completes and maintains related records such as maintenance logs and security incident reports;
- Assist in the coordination of the Security team and Incident Response Teams (Fire Fighting & First Aiders), including preparation, detection, investigation, containment, recovery and post-activities;
- Help in coordination of the cleaning team and cleaning needs;
- Keep tracks for the maintenance team (electricians, plumbers, etc);
- Inform and keep logs for the smooth operation of the security systems and monitors compliance with company security procedures;
- Keep track of the safe disposal of hazardous waste;
- Undertake any other related duties as may reasonably be required as part of the facilities management service.
Requirements
To be considered you should have:
- Relevant degree (e.g. Technical Institute);
- 1-3 years of working experience in facilities maintenance;
- Understanding of E/M installations, HVAC, plumbing, and basic ITS;
- Must demonstrate strong communication and interpersonal skills; customer service oriented;
- Ability to multitask and prioritize workload;
- Organizational, and planning skills, critical thinking and rigorous attention to detail;
- Proven analytical and problem solving skills; high ability to understand complex issues quickly, to effectively analyze facilities/security risks and controls and to clearly report and escalate findings;
- The ability to work both independently and in teams;
- Procurement and negotiation skills;
- Firm command of the English language, oral and written communication skills, and;
- Driving license.
Benefits
On top of a challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity, expression, age ethnicity, or disability make no difference in Qualco Group. We want to attract, develop, promote, and retain the best people based on their abilities and behavior.
Associate Software Support Engineer (Night Shift), Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.
We are looking for a young, self- motivated engineer to join our Software Support Team and provide high quality support to our rapidly growing client base.
The successful candidate will be working closely with our Service Management and Software Development teams, as well as with our clients, to identify and timely resolve issues of our client’s operational environments (rotational shifts 9:00 – 17:00 , 20:00 – 4:00, 23:00 – 7:00 and 1:00 – 9:00).
Responsibilities
-
- Understand clients’ installations and processes;
- Monitor alerting mechanism and activate escalation process if issues occur;
- 1st level support of client processes;
- Monitor and report SaaS environments; and
- Update internal Monitoring Tools.
Requirements
-
- Degree in Computer Science or a relevant field of study;
- Client facing with excellent phone manner;
- High level of ownership and attention to detail;
- Team Spirit and passion for results;
- Firm command of the English language and good verbal and written communication skills; and
- Knowledge of T-SQL (MSSQL 2008+),
- Microsoft ETL tools and IIS (6.0 or later) will be considered as an asset.
Benefits
On top of challenging work and a competitive salary, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity and expression, age, ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Senior Business Controller, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond
We are looking for a Senior Business Controller to oversee the business and financial operations of the Group by focusing on the delivery of high quality reporting and providing timely and accurate financial data.
Reporting to and working closely / supporting the Group’s Planning & Business Control Director, the role is responsible to:
-
- Lead and coordinate the gathering, consolidation, and analysis of operating and financial results for all three financial statements (P&L, Balance Sheet, Cash Clow statements), including preparing internal and external reporting deliverables along with presenting, analysing and explaining new business updates, trends & drivers in close cooperation with the Business Owners;
- Drive the processes of Budget, Forecast and long-term Business Plan cycles, including enhancing Qualco’s corporate model and coordinating with stakeholders on assumptions & inputs;
- Have strong cost control capabilities with high attention to detail, being able to review and interpret financial variances between actual/budget/forecast figures;
- Key contributor providing executives with clear insights into drivers of business growth, risks, and opportunities;
- Serve as a key liaison and partner to cross-functional teams, including Finance, Accounting, Corporate Functions, and other teams to drive scalable analyses and insights;
- Assist with Management and Board business and financial planning, including presentations and key analysis requests along with ad hoc strategic and operational projects, as required;
- Explore trends and patterns through analysis on financial KPIs versus initial plans and prior period(s), while translating findings to actionable insights; and
- Propose changes to improve processes and find weaknesses within established Finance and IT systems, exploring and test.
Requirements
To be considered you should have:
-
- Experience of 10+ years working experience in IT, Professional Services, Big 4 firms and/or multinational organizations;
- University degree in Business, Finance, Economics, or equivalent;
- Master’s degree in Business, Finance, Economics or equivalent and/or Financial Analysis certifications (CFA, ACCA, etc.) will be considered as assets;
- Solid financial reporting and presentation skills; able to explain financial concepts concisely and accurately;
- Detail-oriented and capable of multi-tasking and shifting priorities quickly under pressure and tight deadlines;
- Experience with complex ERP, BI, MIS systems, data analysis and reporting tools;
- Ability to work collaboratively as part of a team, with effective communication skills and strong business partnering acumen; and
- Comprehension of financial IT systems and exposure to proper control frameworks will be considered an asset.
Benefits
On top of a challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity, expression, age ethnicity, or disability make no difference in Qualco Group. We want to attract, develop, promote, and retain the best people based on their abilities and behavior.
Associate Software Support Engineer (Night Shift), Volos
Vólos, Thessalia, Greece (Remote)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.
We are looking for a young, self- motivated engineer to join our Software Support Team and provide high quality support to our rapidly growing client base.
The successful candidate will be working closely with our Service Management and Software Development teams, as well as with our clients, to identify and timely resolve issues of our client’s operational environments (rotational shifts 9:00 – 17:00 , 20:00 – 4:00, 23:00 – 7:00 and 1:00 – 9:00).
Responsibilities
-
- Understand clients’ installations and processes;
- Monitor alerting mechanism and activate escalation process if issues occur;
- 1st level support of client processes;
- Monitor and report SaaS environments; and
- Update internal Monitoring Tools.
Requirements
-
- Degree in Computer Science or a relevant field of study;
- Client facing with excellent phone manner;
- High level of ownership and attention to detail;
- Team Spirit and passion for results;
- Firm command of the English language and good verbal and written communication skills; and
- Knowledge of T-SQL (MSSQL 2008+),
- Microsoft ETL tools and IIS (6.0 or later) will be considered as an asset.
Benefits
On top of a challenging work and a competitive salary, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity and expression, age, ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Associate Software Support Engineer (Night Shift), Ioannina
Ioannina, Epirus, Greece (Remote)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.
We are looking for a young, self- motivated engineer to join our Software Support Team and provide high quality support to our rapidly growing client base.
The successful candidate will be working closely with our Service Management and Software Development teams, as well as with our clients, to identify and timely resolve issues of our client’s operational environments (rotational shifts 9:00 – 17:00 , 20:00 – 4:00, 23:00 – 7:00 and 1:00 – 9:00).
Responsibilities
-
- Understand clients’ installations and processes;
- Monitor alerting mechanism and activate escalation process if issues occur;
- 1st level support of client processes;
- Monitor and report SaaS environments; and
- Update internal Monitoring Tools.
Requirements
-
- Degree in Computer Science or a relevant field of study;
- Client facing with excellent phone manner;
- High level of ownership and attention to detail;
- Team Spirit and passion for results;
- Firm command of the English language and good verbal and written communication skills; and
- Knowledge of T-SQL (MSSQL 2008+),
- Microsoft ETL tools and IIS (6.0 or later) will be considered as an asset.
Benefits
On top of challenging work and a competitive salary, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity and expression, age, ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Software Support Engineer, Patras
Patras, Western Greece, Greece (Remote)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
We are looking for an experienced, self- motivated engineer to join our Software Support & DevOps Team and provide high quality solutions/support to our rapidly growing client base.
The successful candidate will be working closely with our Service Management and Software Development teams to improve customer experience, provide effective integration and service request solutions as well as identify and timely resolve issues of our clients.
Responsibilities
-
- Understand clients’ installations and processes;
- Design procedures for system troubleshooting and maintenance;
- Build tools/queries to fulfil customer service requests and improve customer experience;
- Investigate and identify root cause concerning reported customer incidents; Perform service restoration actions when possible;
- Take part in the investigation and Problem Management processes – during the support & maintenance phases – by implementing bug fixes, upgrades and enhancements to our existing clients;
- Provide second level support for Qualco software services; and
- Develop/Update internal Monitoring Tools.
Requirements
-
- Degree in Computer Science or a relevant field of study;
- Work experience as a DevOps/Support Engineer or similar software engineering role;
- Experience in NET Framework, C#, databases and SQL;
- Microsoft ETL tools and IIS knowledge will be highly appreciated;
- Strong analytical and problem-solving skills;
- High level of ownership and attention to detail;
- Team Spirit and passion for results;
- Client facing with good verbal and written communication and interpersonal skill; and
- Firm command of the English language.
Benefits
On top of challenging work and a competitive salary, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity and expression, age, ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Software Support Engineer, Volos
Vólos, Thessalia, Greece (Remote)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
We are looking for an experienced, self- motivated engineer to join our Software Support & DevOps Team and provide high quality solutions/support to our rapidly growing client base.
The successful candidate will be working closely with our Service Management and Software Development teams to improve customer experience, provide effective integration and service request solutions as well as identify and timely resolve issues of our clients.
Responsibilities
-
- Understand clients’ installations and processes;
- Design procedures for system troubleshooting and maintenance;
- Build tools/queries to fulfil customer service requests and improve customer experience;
- Investigate and identify root cause concerning reported customer incidents; Perform service restoration actions when possible;
- Take part in the investigation and Problem Management processes – during the support & maintenance phases – by implementing bug fixes, upgrades and enhancements to our existing clients;
- Provide second level support for Qualco software services; and
- Develop/Update internal Monitoring Tools.
Requirements
-
- Degree in Computer Science or a relevant field of study;
- Work experience as a DevOps/Support Engineer or similar software engineering role;
- Experience in NET Framework, C#, databases and SQL;
- Microsoft ETL tools and IIS knowledge will be highly appreciated;
- Strong analytical and problem-solving skills;
- High level of ownership and attention to detail;
- Team Spirit and passion for results;
- Client facing with good verbal and written communication and interpersonal skill; and
- Firm command of the English language.
Benefits
On top of challenging work and a competitive salary, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity and expression, age, ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Junior Motion & Graphic Designer, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.
We are seeking a highly motivated and creative individual to join our team as a Junior Motion & Graphic Designer. The ideal candidate will have a strong passion for motion design, graphic design, and visual storytelling.
Responsibilities:
-
- Collaborate with our team to create visually compelling and engaging motion graphics, animations, and designs for various digital platforms such as social media, websites, and video content;
- Participate in brainstorming and concept development sessions to generate new and innovative design ideas;
- Create and edit video content, including short-form social media videos and longer-form videos for marketing and promotional purposes;
- Develop and maintain a consistent brand image across all visual elements, including digital assets, marketing materials, and presentations;
- Stay up-to-date with industry trends and design techniques to ensure our work remains fresh and innovative, and;
- Collaborate with the marketing team to ensure design assets are meeting project requirements and specifications.
Requirements
-
- Bachelor’s degree in Graphic Design, Motion Design, or a related field;
- 1-2 years of experience in motion design and graphic design;
- Proficient in Adobe Creative Suite, including After Effects, Premiere Pro, Illustrator, and Photoshop;
- Ability to work in a fast-paced environment and manage multiple projects simultaneously;
- Strong creative and conceptual thinking skills;
- Excellent attention to detail and ability to work collaboratively;
- Excellent use of Microsoft Office, and;
- Portfolio or examples of work.
Benefits
On top of challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile and data plan
🏢 Modern facilities, free coffee and beverages, indoor parking, and company bus
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG and volunteering activities
Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Credit Risk Model Developer, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
Qualco Group is looking for a Credit Risk Model Developer to strengthen the Predictive Analytics team.
The Predictive Analytics Division is responsible for building, monitoring, and implementing regulatory and non-regulatory Credit Risk Models to support the retail and business activities of the Qualco Group. We develop credit risk models to predict risk estimates such as PD (Probability of Default), EAD (Exposure at Default), and LGD (Loss given Default); and operational models to support credit risk decisions. The management of risk costs within acceptable boundaries is another key activity of the division.
Job description
As a Credit Risk Model Developer, you will be tasked to make an analytical contribution towards managing and maintaining the quality of various credit portfolios with a short (few months) to medium term (few years) horizon. Your role will be to:
-
- Develop credit models using data sets provided.
- Perform all required tests of rating model performance (for example sensitivity and back-testing).
- Support regular model reviews and performance testing and/or re-develop as needed.
- Prepare comprehensive model documentation.
- Apply critical thinking in solving complex business problems with quantitative tools in a collaborative, fast-paced environment.
- Support preparation of responses for regulators and internal audit on all models built.
- Collaborate with IT system owners, to ensure adequate data/platform management.
- Collaborate with other Qualco business units and present relevant work to teams of internal and external participants.
Requirements
-
- Postgraduate qualifications in Economics/Econometrics, Statistics, Mathematics, Finance, Engineering or Science.
- 2+ years of experience in credit risk modelling. Relevant experience in IRB (Internal Ratings-Based) modelling would be an advantage.
- Experience in quantitative financial modelling and/or credit risk analysis/reporting.
- Deep knowledge of quantitative methods and techniques, experience with Data Science and Machine Learning techniques, combined with business knowledge of Credit Risks.
- Knowledge of SQL and data processing experience.
- Programming experience in Matlab and/or Python or other similar computer language.
- Excellent verbal and written communication skills.
- Working knowledge of Accounting and Corporate Finance is a significant plus.
- Ability to make decisions/balance demanding timelines for deliverables amidst conflicting priorities.
- Fluency in English, spoken and written.
Benefits
On top of a challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity, expression, age ethnicity, or disability make no difference in Qualco Group. We want to attract, develop, promote, and retain the best people based on their abilities and behavior.
Software Support Engineer, Crete
Crete, Greece (Remote)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
We are looking for an experienced, self- motivated engineer to join our Software Support & DevOps Team and provide high quality solutions/support to our rapidly growing client base.
The successful candidate will be working closely with our Service Management and Software Development teams to improve customer experience, provide effective integration and service request solutions as well as identify and timely resolve issues of our clients.
Responsibilities
-
- Understand clients’ installations and processes;
- Design procedures for system troubleshooting and maintenance;
- Build tools/queries to fulfil customer service requests and improve customer experience;
- Investigate and identify root cause concerning reported customer incidents; Perform service restoration actions when possible;
- Take part in the investigation and Problem Management processes – during the support & maintenance phases – by implementing bug fixes, upgrades and enhancements to our existing clients;
- Provide second level support for Qualco software services; and
- Develop/Update internal Monitoring Tools.
Requirements
-
- Degree in Computer Science or a relevant field of study;
- Work experience as a DevOps/Support Engineer or similar software engineering role;
- Experience in NET Framework, C#, databases and SQL;
- Microsoft ETL tools and IIS knowledge will be highly appreciated;
- Strong analytical and problem-solving skills;
- High level of ownership and attention to detail;
- Team Spirit and passion for results;
- Client facing with good verbal and written communication and interpersonal skill; and
- Firm command of the English language.
Benefits
On top of challenging work and a competitive salary, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity and expression, age, ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Software Support Engineer, Thessaloniki
Thessaloniki Metropolitan Area (Remote)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
We are looking for an experienced, self- motivated engineer to join our Software Support & DevOps Team and provide high quality solutions/support to our rapidly growing client base.
The successful candidate will be working closely with our Service Management and Software Development teams to improve customer experience, provide effective integration and service request solutions as well as identify and timely resolve issues of our clients.
Responsibilities
-
- Understand clients’ installations and processes;
- Design procedures for system troubleshooting and maintenance;
- Build tools/queries to fulfil customer service requests and improve customer experience;
- Investigate and identify root cause concerning reported customer incidents; Perform service restoration actions when possible;
- Take part in the investigation and Problem Management processes – during the support & maintenance phases – by implementing bug fixes, upgrades and enhancements to our existing clients;
- Provide second level support for Qualco software services; and
- Develop/Update internal Monitoring Tools.
Requirements
-
- Degree in Computer Science or a relevant field of study;
- Work experience as a DevOps/Support Engineer or similar software engineering role;
- Experience in NET Framework, C#, databases and SQL;
- Microsoft ETL tools and IIS knowledge will be highly appreciated;
- Strong analytical and problem-solving skills;
- High level of ownership and attention to detail;
- Team Spirit and passion for results;
- Client facing with good verbal and written communication and interpersonal skill; and
- Firm command of the English language.
Benefits
On top of challenging work and a competitive salary, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity and expression, age, ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Software Support Engineer, Ioannina
Ioannina, Epirus, Greece (Remote)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
We are looking for an experienced, self- motivated engineer to join our Software Support & DevOps Team and provide high quality solutions/support to our rapidly growing client base.
The successful candidate will be working closely with our Service Management and Software Development teams to improve customer experience, provide effective integration and service request solutions as well as identify and timely resolve issues of our clients.
Responsibilities
-
- Understand clients’ installations and processes;
- Design procedures for system troubleshooting and maintenance;
- Build tools/queries to fulfil customer service requests and improve customer experience;
- Investigate and identify root cause concerning reported customer incidents; Perform service restoration actions when possible;
- Take part in the investigation and Problem Management processes – during the support & maintenance phases – by implementing bug fixes, upgrades and enhancements to our existing clients;
- Provide second level support for Qualco software services; and
- Develop/Update internal Monitoring Tools.
Requirements
-
- Degree in Computer Science or a relevant field of study;
- Work experience as a DevOps/Support Engineer or similar software engineering role;
- Experience in NET Framework, C#, databases and SQL;
- Microsoft ETL tools and IIS knowledge will be highly appreciated;
- Strong analytical and problem-solving skills;
- High level of ownership and attention to detail;
- Team Spirit and passion for results;
- Client facing with good verbal and written communication and interpersonal skill; and
- Firm command of the English language.
Benefits
On top of challenging work and a competitive salary, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity and expression, age, ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Associate Software Support Engineer (Night Shift), Thessaloniki
Thessaloniki Metropolitan Area (Remote)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.
We are looking for a young, self- motivated engineer to join our Software Support Team and provide high quality support to our rapidly growing client base.
The successful candidate will be working closely with our Service Management and Software Development teams, as well as with our clients, to identify and timely resolve issues of our client’s operational environments (rotational shifts 9:00 – 17:00 , 20:00 – 4:00, 23:00 – 7:00 and 1:00 – 9:00).
Responsibilities
-
- Understand clients’ installations and processes;
- Monitor alerting mechanism and activate escalation process if issues occur;
- 1st level support of client processes;
- Monitor and report SaaS environments; and
- Update internal Monitoring Tools.
Requirements
-
- Degree in Computer Science or a relevant field of study;
- Client facing with excellent phone manner;
- High level of ownership and attention to detail;
- Team Spirit and passion for results;
- Firm command of the English language and good verbal and written communication skills; and
- Knowledge of T-SQL (MSSQL 2008+),
- Microsoft ETL tools and IIS (6.0 or later) will be considered as an asset.
Benefits
On top of challenging work and a competitive salary, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity and expression, age, ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Compliance Officer, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.
We are looking for a Compliance Officer to support Group Companies implementing regulatory requirements, also covering GDPR and AML (anti-money laundering) areas.
Responsibilities
-
- Supporting the colleagues of the Compliance function on their duties on Compliance risks mapping, assessments and monitoring of required actions;
- Establishing standards and policies to ensure that Group Companies are adherent in identifying, preventing and correcting non-compliance with applicable laws and regulations;
- Advising management on core compliance issues; escalates same where needed and manages their resolution;
- Giving advice and recommendations about the interpretation or application of the compliance and data protection rules for the Group
- Promoting a compliance culture throughout the Group companies: raises awareness of business divisions on key compliance issues;
- Supporting and works closely with the Data Protection Officer on privacy regulatory requirements and implementations.
- Guiding management on suggested changes to data protection (GDPR) practices based on updates to current legislative and compliance regulations;
- Reviewing all functional areas within the Group to ensure that internal policies and procedures are in line with the applicable legal and regulatory framework and that operational and systems controls are adequate;
- Periodically reviewing the internal control system and recommending revisions to address compliance issues, identifying hidden risks and non-conforming cases;
- Performing a legal research and compliance analysis of new business, services and/or products; and
- Promoting internal awareness on key compliance issues; developing and delivers the annual compliance staff training plan.
Requirements
-
- At least 8 years of Compliance/Legal experience;
- Law degree;
- Proven track record of developing corporate compliance policies and procedures, GDPR implementation, Due diligence and AML monitoring;
- Adequate knowledge of leading practices and developments in the regulatory environment and evolving best practices in compliance control, including LegalTech, AML and GDPR areas;
- Experience in executing and enhancing a risk based, Compliance monitoring program is desirable; and
- Experience in representing areas of accountability to external stakeholders.
Benefits
On top of challenging work and a competitive salary, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile, and data plan
🏢 Modern facilities, free coffee and beverages, and indoor parking
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity and expression, age, ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Software Engineer, Athens
Athens, Attiki, Greece (On-site)
About the job
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.
We are looking for passionate Web Software Engineer with a broad range of technical knowledge to join our Software Development multi-disciplined team in Athens. Our team consists of full stack developers utilizing a variety of Microsoft technologies. Above all we are looking for bright, interested and motivated people, keen to take on a technically a challenging position working within a team atmosphere.
Responsibilities:
-
- Contribute in all phases of the development lifecycle (technical design, code, unit testing, pair reviews, code optimization) and ensure quality standards are adhered to;
- Take part in the Problem and Change Management processes – during the support & maintenance phases – by implementing bug fixes, upgrades and enhancements to our existing clients;
- Support client’s rollout events ensuring implementations are successful in delivering enterprise software of high quality;
- Be responsible for the quality and timeliness of own work; and
- Participate in standbys for Client’s EoDs as third level support.
Requirements
-
- BS/MS degree in Computer Science, Engineering or a related subject;
- Strong programming skills in Object-Oriented programming and development principles within the .NET framework using C#, VB.Net;
- Experience with modern JavaScript Framework/Libraries, CSS and HTML, knowledge of Angular 2+ and TypeScript is preferred since our client-side platform is based on Angular;
- Proven record in developing software components within multi-tiered application architecture (client, middle tier, database, etc.);
- 3+ years of experience in NET Framework, C#;
- At least 2 years of experience on any of Windows Forms or XAML or HTML 5;
- Excellent knowledge of MS SQL Server;
- Strong analytical and problem-solving skills;
- Ability to work as part of a team dedicated to deliver quality results; Be self-motivated and demonstrate initiative;
- Excellent written and verbal communication skills in English, and;
- Experience with development of web services using WCF or Web API is desirable.
Benefits
On top of challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile and data plan
🏢 Modern facilities, free coffee and beverages, indoor parking, and company bus
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG and volunteering activities
Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
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